Nope, they test potentials before allowing them on board. you have to remain calm even if your own family is calling in. which apparently happens.
you have to treat it professionally and show compassion but not become a wet sponge. you have to learn to talk in a way to try and keep them calm. like you're there with them and you're going to get them through this incident to the best of your ability to do so. offering advice and walking them through the incident. even if someone is breaking in with a Mike Myers mask on
Originally posted by Third Temple
Nope, they test potentials before allowing them on board. you have to remain calm even if your own family is calling in. which apparently happens.
That sounds extremely easy to pass. No wonder all those LAFAWNDA black women with they long did nails pass the test ๐ ๐ฟ๐(๐ อ๐๐)๐ ๐ฟ "YOU WAS BEING MURDERED??! OH MAAAH LAWWWDD!!!! OKAY ONE SEC HONEY I'MA HAVE TO PUT YOU ON HOLD MAH GIRLFRIEND IS CALLING"
Originally posted by Third Temple
you have to treat it professionally and show compassion but not become a wet sponge. you have to learn to talk in a way to try and keep them calm. like you're there with them and you're going to get them through this incident to the best of your ability to do so. offering advice and walking them through the incident. even if someone is breaking in with a Mike Myers mask on
so basically you have to show up.. OH MAH LAWD THEY ARE SO BRAVE!!!!
Not everyone can handle the stress of the call center. it's like one BS call after another and suddenly someone's getting shot and screaming for help with the attacker in the background. you have to try and remain calm and keep them calm. I dont know if I could do this because i might get fight or flight or some retarded shit break down. calling them a faggot and hanging up
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