2022-04-26 at 3:27 PM UTC
Took my money and failed to provide me with a working server.
Said it was fully refundable if I cancel withing 24 hours.
So I cancel the shit and to do anything on their site that needs support you have to put in a ticket via e-mail.
Their response was, we will cancel your service at the end of the billing cycle.
No mention of refund at all.
So I emailed them again saying I want it cancelled now and my money refunded now.
On top of that, not only did they charge me for the server which I agreed to but then they charged me again for a service fee to process the charge which I never agreed too.
Apparently they are a big scam and many other have way worse stories to tell but I didn't do enough research I guess.
Tried calling my bank to dispute but was left on hold for so many minutes and hung up out of frustration.
Absolute crap.
2022-04-26 at 4:04 PM UTC
The bank put me on hold with an estimated 1 minute wait time. It took 45 minutes and 2 tries to get someone on the phone.
I managed to dispute the charge but won't get my money back for 5 days they said.
2022-04-26 at 5:19 PM UTC
You should have paid with a credit card, it is easier to dispute the charges
The following users say it would be alright if the author of this
post didn't die in a fire!
