because the girl stole her credit card. i bet this disgusting bitch woke up that morning knowing she was going to go in there and do that, that it was finally her chance to look important and get justice. what a disgusting human being. you can see how she enjoys the attention and creating fear in the employee and giving her hope that she won't press charges, then says she's going to anyways. then they have the gall to say that her husband works hard for their money because he's in the military. lmao he probably is some shitbag they force to sit at an irrelevant desk all day.