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Got a new computer and I feel like I'm losing my fucking mind

  1. #1
    Elbow African Astronaut
    "Oooh Windows 11, how fancy." Ha.

    I'm using the same monitor I was with my old hardware, and yet there are now "dead pixels". But they're not dead! They're alive! Or... undead. Spooooky. One of them always seems to pop up like an inch and a half to the bottom-right of my cursor, which it will then proceed to follow until it disappears. And then it'll reappear, as if at random. And there are others too! They pop up inexplicably in various locations and quickly disappear, but aren't tied to the cursor at all. One of them is flickering a little as I type this. Each new character input causes it to light up briefly and then disappear. But inconsistently. It's not every character input. And sometimes it's a different pixel, I think. I think it moved.

    Huh. Must have been the wind.

    I'm updated my graphics drivers. Googling turns up a variety of unhelpful things. I tried disabling Windows 11 hardware acceleration. I tried exiting Steam, because that can apparently cause issues (thankfully it didn't help, that would have been an awkward solution). It's still happening. And it's driving me crazy.

    Oh, and VLC is doing this shit:


    I'm installing a few more updates, but the graphics driver update not resolving the issue has me on edge. Starting to think my new rig might be... haunted. Do I need to perform an exorcism?
  2. #2
    Elbow African Astronaut
    I fixed VLC by disabling hardware acceleration in VLC. I'm guessing the pixel issue will be resolved a similar way. Or with an exorcism, as previously stated.
  3. #3
    Elbow African Astronaut
    Oh no. I actually had to perform a tech-exorcism. Upon removing scrap code from the blessed machine, its machine spirit seems to have been appeased. I merely had to recite from the Litany of Nvida Cleanup Tool and the aberrant pixels were quelled. Remarkable.

    Praise the Omnissiah.
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  4. #4
    Elbow African Astronaut
    Reinstalling the graphics drivers broke it again. I'm going to kill myself.
    The following users say it would be alright if the author of this post didn't die in a fire!
  5. #5
    Grimace motherfucker [my enumerable hindi guideword]
    Try updating BIOS first from manufacturer website then DDU your graphics drivers followed by installing latest downloaded from NVIDIA.

    Make sure you're disabling Internet when you DDU graphics drivers or Windows will just download whatever bullshit drivers it wants from Windows Update.
  6. #6
    Elbow African Astronaut
    Originally posted by Grimace Try updating BIOS first from manufacturer website then DDU your graphics drivers followed by installing latest downloaded from NVIDIA.

    Make sure you're disabling Internet when you DDU graphics drivers or Windows will just download whatever bullshit drivers it wants from Windows Update.

    Updated the BIOS then ran DDU in safemode with no network connection, rebooted and installed drivers, and the weird pixels immediately came back. I think I might just be cursed tbh.
  7. #7
    Elbow African Astronaut
    Realizing that even uninstalling the drivers ain't fixing this, it's maybe just slowing it down. Might just be my GPU. I don't know. Maybe it doesn't like my monitor. Maybe I should get a new monitor and see if the problem persists ha ha ha.
  8. #8
    the man who put it in my hood Black Hole [miraculously counterclaim my golf]
    this was the AI results maybe testing the GPU might be a good idea it's still under warranty I think I hope it covers shit like that. Seems kinda weird to have it already plugged in in the box
  9. #9
    Elbow African Astronaut
    Going to test with a different display (the TV) and if that doesn't work, as a hail mary, I will reseat the GPU. If this accomplishes nothing, the only option open to me appears to be seppuku.
  10. #10
    Lanny Bird of Courage
    Disabling hardware acceleration fixes it, installing drivers breaks it, sounds like a fucky GPU to me. Pull it out, blow on the slot, and plug it back in? Could be the mobo, could be the graphics card. Bios upgrade sounds reasonable too, who knows what ungodly black magick nvidia demands of an interface.
  11. #11
    Elbow African Astronaut
    Originally posted by Lanny Disabling hardware acceleration fixes it, installing drivers breaks it, sounds like a fucky GPU to me. Pull it out, blow on the slot, and plug it back in? Could be the mobo, could be the graphics card. Bios upgrade sounds reasonable too, who knows what ungodly black magick nvidia demands of an interface.

    Disabling hardware acceleration only fixed the artifacting stuff that was happening in VLC, which seems to be a known thing with VLC. Nothing has touched the spooky ghost pixels except that they were a lot less prevalent with drivers wiped (maybe).

    The irony of this whole situation being that it was a birthday present, and my dad insisted on paying the premium for a prebuilt one to avoid running into these kinds of issues. Not reseating the GPU, on second thought, for warranty reasons.

  12. #12
    Lanny Bird of Courage
    Hah, that's how it goes in the ole hardware lottery sometimes. Well if you can repro it on different monitors and it's still there after a system reinstall send that shit back in then, they'll probably see it and just send you back an different unit and try to pawn that one off on the next schmuck. Actually it's probably an infinite cascade of schmucks of which you are just the most recent. (I say thing being a schmuck who's paid for a built-to-order PC before)
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  13. #13
    Elbow African Astronaut
    Just discovered my cursor can cover the dead pixels. What means.
  14. #14
    the man who put it in my hood Black Hole [miraculously counterclaim my golf]
    don't buy computers on halloween

    https://www.reddit.com/r/techsupport/comments/qxud2q/stuck_pixels_all_over_my_screen_radeon_rx_6700xt/

    "blue pixels around mouse cursor dead -circle graphics card driver"
  15. #15
    Elbow African Astronaut
    https://forums.tomshardware.com/threads/seeing-random-snowy-pixels-on-my-screens.3726501/

    I found this which also seems to be describing the same problem, on completely different hardware. This is definitely a software thing. Maybe if I uninstall all the preinstalled bloatware...
  16. #16
    the man who put it in my hood Black Hole [miraculously counterclaim my golf]
    50% of all these people seem to be fixed by closing steam. They say it's a 1 pixel size steam window but I doubt that.

    I have recorded the phantom pixel in action on the bottom right confirming that it can be seen through the phosphor lens of a phone camera which I think proves it's a real pixel and not a screen glitch
  17. #17
    Originally posted by the man who put it in my hood 50% of all these people seem to be fixed by closing steam. They say it's a 1 pixel size steam window but I doubt that.

    I have recorded the phantom pixel in action on the bottom right confirming that it can be seen through the phosphor lens of a phone camera which I think proves it's a real pixel and not a screen glitch

    if its moving then its not a dead pixel.

    dead pixels dont move.
  18. #18
    Elbow African Astronaut
    Originally posted by Charles Ex Machina if its moving then its not a dead pixel.

    dead pixels dont move.

    Hence me calling it an undead pixel in the OP.
  19. #19
    the man who put it in my hood Black Hole [miraculously counterclaim my golf]
  20. #20
    Elbow African Astronaut
    Some of the stuff I've found online from people with issues that sound similar to what I've described seems to imply it's definitely a hardware thing, and man... I just don't know. I struggle to believe hardware issues could manifest like this. For one, it seems too... mundane... and the fact that when there's a "dead"/undead pixel that's NOT tied to my cuursor's movement, I can cover it up with my cursor... it all reeks of some kind of software/driver issue. Especially since running nVidia's own display driver cleanup tool genuinely seems to fix or at least greatly reduce occurrences of The Bug.

    Still think I'm gonna have to take it back to the shop though. I honestly don't know where else to go from here. Or, at least, I have some ideas, like ripping out the ASUS bloatware root and stem and reseating hardware, but I'm not going to be able to go scorched earth on The Bug until I know for certain that I can't get a working replacement.
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